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Winter brings many wonderful times, but also requires serious preparation for challenging conditions. Here are some tips from Central Hudson to help you stay safe, be prepared and manage your energy needs this season ...





Carbon monoxide (CO) is colorless, odorless and poisonous. Any fuel-burning equipment can be a source of CO. To help prevent CO poisoning:

» Install CO detectors on each level of your home.

» Never use an outdoor grill or heating appliance indoors.

» Only operate generators and fuel-burning appliances outside, never inside or in a garage or basement.

» Have your heating system inspected and serviced annually. Ensure chimneys and flues are cleared of blockage.


Decorate safely. Remember to:

» Keep your tree, wrapping paper and other flammable materials safely away from fireplaces and all heating sources.

» Avoid overloading circuits and unplug your lights before leaving home.

» When hanging holiday lights, check for cracked or frayed wires.

» Only use lights and extension cords rated for outdoor use when decorating your home's exterior.

» Never put staples or nails through wires to hang them up.


If you ever detect a natural gas odor:

»STOP what you are doing.

»GO outside immediately.

»LET US KNOW by calling 911 or our gas odor hotline at 1-800-942-8274.

Remember: Stop. Go. Let us know.


Space heaters cause one-third of home heating fires and 80% of home heating fire deaths. If you use a space heater, keep flammable materials, such as curtains and papers, away. Never leave a space heater on when no one is present.





» Sign up for our text messaging service so we can notify you in the event of a power outage and message you with restoration updates.

» Download our mobile app.

» Follow us on Facebook and Twitter.

» If you ever experience an outage, use the outage reporting and restoration update tools available on our website. Repair information is updated every 10 minutes on our Storm Central outage map.


Winter ice storms can cause significant damage to the electrical system. Remember to stay at least 30 feet away from fallen wires and anything they contact. You can't tell if a fallen wire is energized by looking at it. Please report fallen wires immediately by calling 911.


Whenever potentially damaging storms are forecast, remember to:

» Fully charge your cell phone.

» Have an adequate supply of flashlights and fresh batteries.

» Stock up on essentials, including water, fuel, non-perishable food and medications.


Develop a family emergency plan. Include things like: where your family will meet in case of sudden emergencies; who will assist elderly relatives; and how to maintain access to important information and documents. Click here for emergency plan tips and templates from the Red Cross.





Our Budget Billing option is available to all residential customers and offers a consistent amount due on your energy bill. Click here to learn more about Budget Billing and to sign up online.


New York State is currently accepting applications for the Home Energy Assistance Program (HEAP) which provides grants to help income-eligible residents pay for heating costs. All Central Hudson customers who receive a HEAP benefit are now also eligible for our Bill Discount Program. Click here for details.
Remember, if you ever have trouble paying your energy bill, we offer a variety of payment assistance programs that may be able to help.


If you would like a pre-determined rate for your electricity or natural gas supply prices, research the many fixed price offerings available from qualified Energy Service Companies (ESCOs) on the New York State Power to Choose website. While fixed-rate options may not necessarily result in the lowest given supply price during any season, they can help you avoid the risk of sudden, weather-driven supply price increases.


Did you know that heating and cooling typically accounts for about half of your home's energy usage? Turning your thermostat down a few degrees, and further when your home is vacant, can conserve a lot of energy. Also be sure to seal air leaks, have your heating system serviced annually, change heating system filters every couple of months, and keep air ducts clear of furniture and other obstructions. More tips